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EVENT GUIDELINES & POLICIES

Welcome to The Phoenix Journey's events! Whether you’re joining us virtually or in person, we aim to provide a safe, enjoyable, and enriching experience for all participants. Please review our event guidelines and policies to ensure a smooth and memorable event for everyone involved.

Guidelines and Regulations

1. Ticket and Sponsorship Purchases:

  • All tickets and sponsorship packages for The Phoenix Journey's events are purchasable online through our secure website.

  • All sales are final. No refunds will be issued as all purchases are considered a donation to support our mission.

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2. Attendance:

  • Participants are expected to register and provide accurate information during the ticket purchase process.

  • For virtual events, ensure you have the necessary technology and internet connectivity to participate.

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3. Code of Conduct:

  • We are committed to creating a respectful and inclusive environment. Discrimination, harassment, or any form of inappropriate behavior will not be tolerated.

  • Participants are expected to conduct themselves professionally and courteously at all times.

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4. Health and Safety:

  • For in-person events, please adhere to any health and safety guidelines in place, including but not limited to wearing masks, practicing social distancing, and following venue-specific protocols.

  • If you are feeling unwell, we encourage you to stay home and participate in our virtual events instead.

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5. Photography and Recording:

  • By attending our events, you consent to being photographed or recorded. These materials may be used for promotional purposes by The Phoenix Journey.

  • Unauthorized recording of the event by participants is prohibited.

Understanding Event Terms & Policies

Why These Guidelines Matter: 

Our event guidelines are designed to ensure a safe, enjoyable, and respectful experience for all attendees. By following these guidelines, you help us create a welcoming environment that supports the well-being of everyone involved and furthers the mission of The Phoenix Journey.

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Commitment to Inclusivity:

The Phoenix Journey is dedicated to fostering an inclusive community. Our guidelines reflect our commitment to respect, equality, and the celebration of diversity. We expect all participants to uphold these values and contribute to a positive event experience.

Key Inclusions in Event Guidelines

Donation Policy:

  • All ticket and sponsorship purchases are considered donations to The Phoenix Journey and are non-refundable. Your contributions directly support our programs and initiatives for individuals with autoimmune diseases.

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Participant Expectations:

  • Participants should engage respectfully with speakers, organizers, and fellow attendees.

  • Please adhere to the event schedule and participate actively in sessions and activities.

 

Virtual Event Etiquette:

  • Mute your microphone when not speaking to avoid background noise.

  • Use the chat function responsibly and respectfully.

  • Ensure your display name is your full name for identification purposes.

 

Contact Information:

  • For any questions or concerns regarding the event, please contact our event support team at support@phoenixjourney.org or call us at 1-877-890-4TPJ

Thank you for your understanding and cooperation. Together, we can make each event a meaningful and impactful experience for all. Your participation and support are vital to the success of The Phoenix Journey’s mission. We look forward to seeing you at our next event!

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