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PRIVACY POLICY

THE PHOENIX JOURNEY'S PRIVACY POLICY

The Phoenix Journey is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website and services, you consent to the practices described in this policy.

Information We Collect

1. Personal Information:

  • We collect personal information that you voluntarily provide to us when you register for an event, make a donation, subscribe to our newsletter, or interact with our services. This may include your name, email address, phone number, billing information, and any other information you choose to provide.

 

2. Usage Data:

  • We collect information about how you interact with our website, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits.

 

3. Cookies and Tracking Technologies:

  • We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and usage patterns.

How We Use Your Information
1. To Provide and Improve Our Services:

We use your information to deliver the services you request, process transactions, and improve our offerings. This includes managing event registrations, processing donations, and providing customer support.


2. To Communicate With You:

We may use your contact information to send you updates, newsletters, event information, and other communications related to The Phoenix Journey. You can opt-out of these communications at any time.
 

3. To Personalize Your Experience:

We use cookies and other tracking technologies to understand your preferences and personalize your experience on our website.
 

4. To Maintain Security:

We use your information to protect our website and services from unauthorized access, fraud, and other security threats.

Information Sharing and Disclosure

1. With Service Providers:

  • We may share your information with third-party service providers who assist us in operating our website, processing transactions, and delivering services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

2. For Legal Reasons:

  • We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

3. With Your Consent:

  • We may share your information with third parties if you give us explicit consent to do so.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

1. Access and Update Your Information:

You have the right to access and update your personal information. If you need to make changes, please contact us at info@phoenixjourney.org.
2. Opt-Out of Communications:

You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.
3. Disable Cookies:

Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect the functionality of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Phoenix Journey
19214 Hikers Trail Dr.
Humble, TX 77346
Email: info@phoenixjourney.org
Phone: 1-877-890-4TPJ

Thank you for trusting The Phoenix Journey with your personal information. We are committed to protecting your privacy and ensuring a safe and positive experience with our services.

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